Vi får samhandlen til at ske

Cofaces formål er at gøre det lettere at handle globalt og lokalt ved at tilbyde løsninger, der hjælper virksomhederne med at træffe de rigtige beslutninger i forhold til deres handel. Vi samarbejder med virksomhederne om at forebygge risikoen for manglende betaling og beskytte dem med en kreditforsikring.

Vores rolle er også at guide kunderne i en verden, der forandrer sig hurtigere end nogensinde. Vi leverer information, der hjælper vores kunder med at få dybdegående viden om deres nuværende kunder, leverandører og fremtidige kunder gennem en vurdering af deres kreditværdighed.

Derudover kortlægger vi de overordnede økonomiske tendenser og analyserer kreditrisikoen på lande og brancher. Når man arbejder i Coface, er man med til at sammensætte, udvikle og promovere vores enestående indsigt i mikro- og makroøkonomi. Det betyder også, at vi hver dag yder support til mange forskellige virksomheder for at hjælpe dem med at tage de rette beslutninger og udvikle deres kundestrategi. 

• Vores Coface Global Solutions-teams hjælper med at udvikle multinationale virksomheder via en række specifikke serviceydelser. I denne video fortæller en af vores kunder – Tyrolit – om den støtte, de dagligt modtager fra Coface.

Engageret i verden og hinanden!

Et af Cofaces stærke kendetegn er, at vi er en virksomhed med et menneskeligt ansigt og international rækkevidde... og hvor den enkelte spiller en vigtig rolle. Du vil være omgivet af mangfoldighed og et stærkt mix af alder, køn og kultur. Vores menneskelighed afspejles også i vores værdier, når vi arbejder sammen. Vi værdsætter enkelhed, tilgængelighed og åbenhed.

Som arbejdsgiver agerer Coface socialt ansvarligt ud fra tre missioner:

• At skabe et inkluderende arbejdsmiljø 
• At hjælpe alle vores medarbejdere med at udvikle sig 
• At støtte lige muligheder og samtidig modarbejde enhver form for diskrimination

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Hvad siger vores medarbejdere? 

• "Vores interne netværk Women to Lead undersøger, hvordan vi kan udvikle kvinders karrierer hos Coface. Vi går også ind for mangfoldighed og for at blande generationerne på alle niveauer i organisationen. Vores mangfoldighed giver sig også udslag, når vi tager beslutninger – og det er uden tvivl en stor fordel!"

Leigh M., Risk, Legal and Compliance Officer i Sydafrika

Når man arbejder med fingeren på pulsen af den globale økonomi, betyder det, at man opererer i et multikulturelt miljø. Vores teams er dygtige til at kombinere deres ekspertise og arbejde sammen på tværs af landegrænser. Det giver den bedst mulige forståelse af et givent marked og kompetencer til at løse de problemer, vores kunder står over for.

Vores globale udsyn er en vigtig del af vores arbejde i Coface, hvor:

• Du kommer til at arbejde tæt sammen med dine kolleger i udlandet, så du bedre kan betjene vores kunder over hele verden.
• Du kommer til at arbejde tæt sammen med kolleger med forskellige nationaliteter og baggrunde på kontoret, til møder og i uddannelsesforløb. 
• Takket være vores unikke internationale netværk kan du nyde godt af mange forskellige muligheder i udlandet – selv i begyndelsen af din karriere hos Coface!

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Hvad siger vores medarbejdere? 

• “I Coface har jeg kolleger med meget forskellig baggrund. Det er et miljø, hvor jeg kan blive klogere på forskellige kulturer og holdninger helt uden at forlade kontoret! Vores mangfoldighed er med til at udvikle vores kreativitet og kompetencer. Det gør Coface til et fantastisk sted at arbejde, sammen med et team, som jeg er stolt af at være en del af.”

Yuliia N., Key Account Manager, Coface Global Solutions i Dubai

I vores søgen efter at genopfinde os selv udfordrer vi konstant vores resultater og triumfer – det har været kernen i Cofaces succes i mere end 75 år!

Vi integrerer nye teknologier, særligt datahåndtering, i vores organisation for at forenkle og forbedre driften.

Vi prioriterer nye måder at arbejde på, som er mere fleksible, agile og samarbejdsorienterede.

Og fordi verden er i konstant forandring, opmuntrer vi til innovative ideer og værdsætter nysgerrighed og mænd og kvinder, der har viljen og modet til at forme en ny verden.

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

Hvad siger vores medarbejdere? 

• "Vi har udviklet et 'kommercielt hub' med en agil proces og avanceret teknologi, så vi kan sætte et nyt team, der har fokus på kundeservice. Det har hjulpet os med at forbedre kvaliteten af vores service!"

Bjoern Mueller, Senior Solution Development Manager i Tyskland